Contact us
The focus of our work is people. It’s only with input from patients and public that we can continue to make appropriate improvements to healthcare standards.
Helpline and feedback
Information about contacting the Healthcare Commission's helpline, to make an enquiry, seek advice or give us your feedback.
Healthcare Commission address and contact details
For the full postal address, telephone and email details of our offices in London, Bristol, Leeds, Manchester, Nottingham and Solihull.
Our address and contact details
Information handling
This page contains details on how the Healthcare Commission manages and handles information.
Complaints
The Commission is responsible for reviewing formal complaints about the NHS and independent healthcare, that have not been resolved locally by the organisation. Here you will also find information on complaining about the Healthcare Commission.
More information about making a complaint
Investigations
The Healthcare Commission works with both the NHS and the independent healthcare sector to improve services. Part of its remit is to investigate serious failures in services. The procedure for investigating serious failures in NHS services is described below.
More information on investigations
Consultations
Find out more about the Healthcare Commission's consultations.
Get involved
How to play a part in the Healthcare Commission's work.
Feedback about this website
An online form allows you to give us feedback about any aspect of this website.
Complaints about the NHS and independent health service that have not been successfully resolved at a local level, are the responsibility of the Healthcare Commission.
Most reports on this site are PDF files, to view any PDF file you will need Adobe Acrobat Reader.